{"id":3848,"date":"2021-02-23T09:26:10","date_gmt":"2021-02-23T07:26:10","guid":{"rendered":"https:\/\/skishopborovets.bulgariahiking.com\/hire-your-ski-snowboard-gear-in-borovets-with-confidence\/"},"modified":"2026-10-26T15:02:46","modified_gmt":"2026-10-26T13:02:46","slug":"conditii-de-rezervare","status":"publish","type":"page","link":"https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/","title":{"rendered":"SIGURAN\u021a\u0102 LA REZEVRARE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3848\" class=\"elementor elementor-3848 elementor-888\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ayzfjuu elementor-section-height-min-height traventuria-tc-badge elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"ayzfjuu\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-nehxuly\" data-id=\"nehxuly\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-zsimuty elementor-widget elementor-widget-spacer\" data-id=\"zsimuty\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.6 - 08-06-2022 *\/\n.e-container.e-container--row .elementor-spacer-inner{width:var(--spacer-size)}.e-container.e-container--column .elementor-spacer-inner,.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cad321d elementor-widget__width-initial elementor-widget elementor-widget-themo-slider\" data-id=\"cad321d\" data-element_type=\"widget\" data-widget_type=\"themo-slider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t<div id=\"main-flex-slider\" class=\"flexslider\">\n\t\t\t<ul class=\"slides\">\n\t\t\t\t\n                    \n                    \n\t\t\t\t\t\t\t\t\t\t                    \n                    <li class=\"elementor-repeater-item-14d54fc\">\n\t\t\t\t\t\t<div class=\"slider-bg slide-cal-center \">\n                            <div class=\"th-slide-wrap\">\n                                <div class=\"th-slide-inner  th-left\">\n                                    <div class=\"th-slide-content\">\n                                        \n                                                                                    <h2 class=\"slider-subtitle\">\n                                                <p>SIGURAN\u021a\u0102 LA REZEVRARE<\/p>\n                                            <\/h2>\n                                                                                \n                                        \n                                                                                                                                                                            \n                                            <div><\/div>                                                                            <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t<\/div>\n\n\t\t<script>\n\t\t\tjQuery( function ( $ ) {\n\n\t\t\t\tthemo_start_flex_slider(\n\t\t\t\t\t'.flexslider',\n                    true,\n\t\t\t\t\t'fade',\n\t\t\t\t\t'linear',\n\t\t\t\t\ttrue,\n\t\t\t\t\tfalse,\n\t\t\t\t\t4000,\n\t\t\t\t\t550,\n\t\t\t\t\tfalse,\n\t\t\t\t\tfalse,\n\t\t\t\t\tfalse,\n\t\t\t\t\tfalse,\n\t\t\t\t\tfalse\t\t\t\t);\n\t\t\t} );\n\t\t<\/script>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bcnhlhz elementor-widget elementor-widget-spacer\" data-id=\"bcnhlhz\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1357aee7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1357aee7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-16be24ca\" data-id=\"16be24ca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33873f4f elementor-widget elementor-widget-heading\" data-id=\"33873f4f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.6 - 08-06-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Book now with up to 35% discount!<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14838e93 elementor-widget elementor-widget-html\" data-id=\"14838e93\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<form class=\"traventuria-form\" action=\"#\" method=\"post\" novalidate=\"novalidate\">\r\n\r\n  <input type=\"hidden\" value=\"equipment\" name=\"frm_key\">\r\n\r\n  <label class=\"input-wrap\">\r\n    <div class=\"form-label-text\">First Day of Skiing *<\/div>\r\n    <input class=\"form-input date\" type=\"date\" name=\"Firstday\" value=\"\" aria-required=\"true\" aria-invalid=\"false\">\r\n  <\/label>\r\n\r\n  <label class=\"input-wrap\">\r\n    <div class=\"\">Last Day of Skiing *<\/div>\r\n    <input class=\"form-input date\" type=\"date\" name=\"Lastday\" value=\"\" aria-required=\"true\" aria-invalid=\"false\">\r\n  <\/label class=\"input-wrap\">\r\n \r\n  <input class=\"form-input submit\" type=\"submit\" value=\"Book Now\">\r\n\r\n<\/form>\r\n\r\n<p class=\"traventuria-footnote\">* Dates of skiing are usually different than arrival and departure dates.<\/p>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4365e76 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4365e76\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6aaeab2\" data-id=\"6aaeab2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49c33c6 elementor-widget elementor-widget-spacer\" data-id=\"49c33c6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49ff61f elementor-view-default elementor-position-top elementor-widget elementor-widget-themo-header\" data-id=\"49ff61f\" data-element_type=\"widget\" data-widget_type=\"themo-header.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"th-header-wrap\">\n        <div class=\"elementor-icon-box-wrapper th-show-icon\">\n                            <div class=\"elementor-icon-box-icon th-icon-size-lg\">\n                    <span class=\"elementor-icon \">\n                        <i class=\"th-linea icon-basic-star\" aria-hidden=\"true\" fff><\/i>                    <\/span>\n                <\/div>\n                                <div class=\"elementor-icon-box-content\">\n                    <h1 class=\"elementor-icon-box-title\">\n                        SIGURAN\u021a\u0102 LA REZEVRARE                    <\/h1>\n                                        <p class=\"elementor-icon-box-description\"><\/p>\n\n                                    <\/div>\n            <\/div>\n\n        <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b024e19 elementor-widget elementor-widget-spacer\" data-id=\"b024e19\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2c93fa5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2c93fa5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dabc0e9\" data-id=\"dabc0e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-509b97d elementor-widget elementor-widget-text-editor\" data-id=\"509b97d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.6 - 08-06-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Prin rezervarea unei excursii, a unui serviciu sau a unui pachet turistic la Traventuria Ltd. (proprietarul site-ului skishopborovets.com), se consider\u0103 c\u0103 a\u021bi acceptat, \u00een numele tuturor<br \/>persoanelor implicate \u00een rezervare, prezentele Condi\u021bii de rezervare, care constituie \u00eentregul acord dintre dumneavoastr\u0103 \u0219i Traventuria Ltd., iar rezervarea dumneavoastr\u0103 va fi acceptat\u0103 de noi pe aceast\u0103 baz\u0103. Urm\u0103toarele condi\u021bii sunt valabile pentru toate tururile \u0219i serviciile oferite prin intermediul site-urilor web \u0219i al m\u0103rcilor comerciale ale Traventuria Ltd. (inclusiv, dar f\u0103r\u0103 a se limita la: traventuria.com, innwalking.com, traventuria.bg, bulgariawalking.com, bulgariahiking.com, sofiadaytours.com, skibansko. bg, skiborovets.bg, busbansko.com, banskoskishop.com, skishopborovets.com, rilamonasterybus.com etc.)<\/p><p>1. Procesul de rezervare<br \/>O rezervare este posibil\u0103 fie dac\u0103 este efectuat\u0103 online de c\u0103tre un client, fie de c\u0103tre personalul Traventuria Ltd., atunci c\u00e2nd un anumit program \u0219i pre\u021b au fost convenite \u00een prealabil. \u00cen ambele cazuri, se emite \u0219i se trimite spre plat\u0103 o factur\u0103 (generat\u0103 automat sau manual), care reprezint\u0103 totodat\u0103 cererea de rezervare a clientului pentru serviciile oferite de Traventuria Ltd. Orice cerin\u021be speciale \u0219i probleme medicale<br \/>trebuie semnalate de client \u00eenainte de sau cel t\u00e2rziu \u00een momentul efectu\u0103rii rezerv\u0103rii \u0219i reconfirmate, dac\u0103 sunt acceptabile de c\u0103tre Traventuria Ltd., \u00eenainte ca clientul s\u0103 efectueze orice plat\u0103. Dup\u0103 primirea pl\u0103\u021bii integrale, informa\u021biile necesare vor fi trimise clientului sau \u00eei vor fi furnizate direct la sosire, incluz\u00e2nd voucherele (acolo unde este cazul) \u0219i alte informa\u021bii relevante (note privind traseul, h\u0103r\u021bi, informa\u021bii generale despre tur etc.). V\u0103 rug\u0103m s\u0103 v\u0103 asigura\u021bi c\u0103 toate detaliile din rezervare sunt corecte \u0219i s\u0103 ne contacta\u021bi imediat dac\u0103 observa\u021bi informa\u021bii incorecte sau lips\u0103. Not\u0103 privind rezerv\u0103rile pentru tururi de mai multe zile organizate \u00een afara Bulgariei prin intermediul site-ului nostru www.innwalking.com: Re\u021bine\u021bi c\u0103 nu verific\u0103m niciodat\u0103 disponibilitatea caz\u0103rilor \u00een prealabil, deoarece p\u00e2n\u0103 \u00een momentul \u00een care clien\u021bii (poten\u021bial) decid s\u0103 rezerve, camerele ar putea fi deja ocupate. Pentru a ini\u021bia o rezervare, clientul trebuie s\u0103 efectueze o comand\u0103 online pe site-ul nostru \u0219i s\u0103 achite avansul necesar (200 de euro\/persoan\u0103 pentru tururi de o s\u0103pt\u0103m\u00e2n\u0103 sau mai mult pentru cele mai lungi). Dac\u0103 exist\u0103 disponibilitate, v\u0103 vom informa \u00een termen de c\u00e2teva zile lucr\u0103toare (sau mai mult, \u00een cazul \u00een care programul include cabane\/refugii de munte la altitudine mare). \u00cen cazul lipsei disponibilit\u0103\u021bii, v\u0103 vom informa, de asemenea, \u0219i vom \u00eencerca fie s\u0103 stabilim o nou\u0103 dat\u0103 de \u00eencepere a turului, fie s\u0103 propunem un tur nou (decizia apar\u021bin\u00e2nd clientului), fie<br \/>s\u0103 ramburs\u0103m avansul pl\u0103tit (minus 15 euro\/persoan\u0103 pentru comisioane de tranzac\u021bie\/cheltuieli irevocabile). Pentru a facilita procesul de eventuale ramburs\u0103ri din cauza lipsei de disponibilitate, este necesar\u0103 efectuarea online a avansurilor (card bancar\/PayPal). Imediat ce disponibilitatea este confirmat\u0103 pentru o anumit\u0103 cerere de rezervare, avansurile pl\u0103tite pentru aceasta devin nerambursabile. Odat\u0103 ce o comand\u0103 este plasat\u0103 online (chiar \u00eenainte de a fi confirmat\u0103 oficial de noi), modific\u0103rile aduse acesteia referitoare la datele de \u00eencepere ale turului, num\u0103rul sau tipul camerelor, sau chiar schimbarea c\u0103tre un program complet diferit, pot fi efectuate numai \u00een conformitate cu condi\u021biile descrise mai jos \u00een<br \/>Capitolul 3. A\u0219adar, v\u0103 rug\u0103m s\u0103 rezerva\u021bi un anumit tur numai dac\u0103 ave\u021bi planuri de c\u0103l\u0103torie ferme. Ad\u0103ugarea de persoane, camere \u0219i servicii suplimentare \u00een etape ulterioare se va face \u00een func\u021bie de disponibilitate.<\/p><p>2. Pl\u0103\u021bi<br \/>Pentru a facilita procesul de rezervare, to\u021bi clien\u021bii sunt obliga\u021bi s\u0103 pl\u0103teasc\u0103 un avans de 200 de euro pe persoan\u0103 (pentru tururi de p\u00e2n\u0103 la 8 zile sau o sum\u0103 propor\u021bional mai mare pentru programele mai lungi) sau sume mai mici \u00een alte situa\u021bii (de exemplu, tururi de o zi, transferuri de la aeroport, pachete de schi). \u00cen orice caz, avansul necesar va fi specificat clar pe factura dumneavoastr\u0103. Plata integral\u0103 trebuie primit\u0103 cu cel pu\u021bin 45 de zile \u00eenainte de<br \/>plecare. Dac\u0103 rezervarea dumneavoastr\u0103 este efectuat\u0103 cu mai pu\u021bin de 45 de zile \u00eenainte de data plec\u0103rii, sistemul va solicita plata integral\u0103 (100%) \u00een momentul rezerv\u0103rii. Dac\u0103 serviciile pe care le-a\u021bi comandat au o valoare mai mic\u0103 de 100 de euro pe persoan\u0103, este posibil s\u0103 vi se solicite plata integral\u0103 chiar \u00een momentul rezerv\u0103rii (indiferent de timpul r\u0103mas p\u00e2n\u0103 la data c\u0103l\u0103toriei). Dac\u0103 plata integral\u0103 nu este \u00eenregistrat\u0103 la timp, v\u0103 vom trimite o notificare scris\u0103 de reamintire \u0219i, dac\u0103<br \/>nu se efectueaz\u0103 nicio plat\u0103 \u00een termen de 3 zile lucr\u0103toare, ne rezerv\u0103m dreptul de a anula efectiv rezervarea dumneavoastr\u0103 \u0219i de a re\u021bine pl\u0103\u021bile efectuate p\u00e2n\u0103 \u00een acel moment ca penalitate. Termenele de plat\u0103 sunt \u00eentotdeauna men\u021bionate \u00een confirm\u0103rile de rezervare primite de clien\u021bi \u0219i trebuie respectate cu stricte\u021be. Toate comisioanele bancare trebuie suportate de c\u0103tre expeditor (NOI), inclusiv cele ale b\u0103ncii expeditoare, ale b\u0103ncilor intermediare \u0219i ale b\u0103ncii destinatarului Traventuria Ltd., iar pl\u0103\u021bile trebuie efectuate \u00eentotdeauna \u00een EUR, conform<br \/>facturii dumneavoastr\u0103. Not\u0103 privind pl\u0103\u021bile bancare efectuate din afara Europei: Transferurile bancare efectuate din afara Europei trec adesea prin b\u0103nci intermediare. Aceste b\u0103nci percep comisioane suplimentare (aprox. 20-30 de euro per transfer). To\u021bi clien\u021bii trebuie s\u0103 se asigure c\u0103 banca lor nu utilizeaz\u0103 astfel de intermediari; \u00een caz contrar, comisioanele acestora din urm\u0103 vor fi, de asemenea, ad\u0103ugate la factura final\u0103 a clientului.<\/p><p>3. Modific\u0103ri ale rezerv\u0103rii\/schimb\u0103ri ale datelor \u0219i condi\u021biilor de c\u0103l\u0103torie<br \/>Modific\u0103rile pre\u021burilor publicate de Traventuria Ltd. \u00eenainte de confirmarea rezerv\u0103rii dumneavoastr\u0103 nu vor fi considerate o \u00eenc\u0103lcare a obliga\u021biilor noastre. De\u0219i depunem toate eforturile pentru a men\u021bine tarifele actualizate pe site-urile noastre web, pot ap\u0103rea modific\u0103ri nefavorabile ale cursurilor de schimb, ale costurilor operatorilor locali, ale costurilor de transport \u0219i ale taxelor, care vor afecta pre\u021bul final. \u00cen astfel de cazuri, vom acoperi orice cre\u0219tere de p\u00e2n\u0103 la 3% din pre\u021bul publicat, \u00eens\u0103 clientul va fi responsabil pentru acoperirea diferen\u021bei \u0219i va fi notificat cu privire la modific\u0103ri imediat ce acestea vor fi cunoscute de Traventuria Ltd. Dac\u0103 cre\u0219terea dep\u0103\u0219e\u0219te 10%, clientul poate anula rezervarea \u00een termen de 3 zile de la notificare, iar costurile recuperabile din avansul pl\u0103tit \u00eei vor fi rambursate. Dac\u0103 p\u00e2n\u0103 la acel moment s-a primit plata integral\u0103, clientul nu va pl\u0103ti \u00eens\u0103 nicio supratax\u0103. Dac\u0103 un client dore\u0219te s\u0103 aduc\u0103 modific\u0103ri programului turului (\u00een special datele acestuia), acestea trebuie comunicate c\u00e2t mai devreme posibil. De\u0219i vom depune eforturi pentru a satisface aceste modific\u0103ri, nu garant\u0103m c\u0103 vom putea onora astfel de solicit\u0103ri. \u00cen astfel de cazuri, dac\u0103 clientul dore\u0219te efectiv s\u0103 modifice datele c\u0103l\u0103toriei sau s\u0103 opteze pentru un program diferit, se vor aplica taxe administrative de 45 de euro pe persoan\u0103, p\u00e2n\u0103 la 100% din pre\u021bul pachetului. Modificarea rezerv\u0103rii poate implica suplimente suplimentare, legate de utilizarea altor hoteluri, care sunt, de asemenea, suportate de client.<\/p><p>4. Anul\u0103ri din partea clientului \u0219i \u201eneprezentare\u201d<br \/>Toate anul\u0103rile trebuie efectuate \u00een scris c\u0103tre Traventuria Ltd. la adresa noastr\u0103 de e-mail corporativ\u0103: info@traventuria.com. Anul\u0103rile comunicate verbal unui membru al personalului companiei (de exemplu, \u0219oferi, ghizi turistici, reprezentan\u021bi ai sta\u021biunii, personal de birou etc.) sau \u00een scris la o alt\u0103 adres\u0103 de e-mail nu vor fi considerate valabile. Dac\u0103 un client nu utilizeaz\u0103 un serviciu terestru furnizat de Traventuria Ltd. (de exemplu, transfer, tur etc.) din cauza unei \u00eemboln\u0103viri de ultim moment, a anul\u0103rii zborului etc., acest lucru este considerat \u201eneprezentare\u201d \u0219i nu se va efectua nicio rambursare. Aceea\u0219i regul\u0103 se aplic\u0103 \u0219i \u00een cazul \u00een care un client decide s\u0103 p\u0103r\u0103seasc\u0103 vacan\u021ba \u00eenainte de sf\u00e2r\u0219itul acesteia. La cerere, putem emite un document care s\u0103 ateste detaliile anul\u0103rii, pe care \u00eel pute\u021bi utiliza pentru a depune o cerere de desp\u0103gubire la compania dumneavoastr\u0103 de asigur\u0103ri. Recomand\u0103m cu t\u0103rie tuturor clien\u021bilor s\u0103 \u00eencheie o asigurare de c\u0103l\u0103torie cu acoperire adecvat\u0103 \u00eenainte de a rezerva bilete de avion, de a achizi\u021biona excursii sau de a efectua alte aranjamente terestre.<br \/>4.1. Servicii prestate \u00een Bulgaria (excursii de o zi \u0219i de mai multe zile, pachete de schi, transferuri): Urm\u0103toarele taxe de anulare (exprimate ca procent din costul total, dar nu mai pu\u021bin dec\u00e2t avansul!) se aplic\u0103 pentru anul\u0103rile efectuate de clien\u021bi pentru servicii\/excursii pe teritoriul Bulgariei, rezervate pe unul dintre site-urile web ale Traventuria Ltd.: &gt; 30 de zile \u2013 30%; 29-15 zile \u2013 50%; 14-9 zile \u2013 70%; 8 zile sau mai pu\u021bin (inclusiv<br \/>neprezentarea) \u2013 100%;<br \/>4.2. Servicii prestate \u00een afara Bulgariei:<br \/>Urm\u0103toarele taxe de anulare (exprimate ca procent din costul total, dar nu mai pu\u021bin dec\u00e2t avansul!) se aplic\u0103 \u00een cazul anul\u0103rilor efectuate de clien\u021bi pentru servicii\/excursii \u00een afara teritoriului Bulgariei, rezervate pe unul dintre site-urile web ale Traventuria Ltd.: &gt; 45 de zile \u2013 30%; 44 de zile sau mai pu\u021bin \u2013 100%.<br \/>5. Anul\u0103ri din partea Traventuria Ltd.<br \/>\u00cen cazul improbabil \u00een care Traventuria Ltd. trebuie s\u0103 modifice semnificativ sau s\u0103 anuleze anumite rezerv\u0103ri, clientului i se va oferi posibilitatea de a: 1) accepta modific\u0103rile aduse aranjamentelor; 2) comanda o vacan\u021b\u0103 alternativ\u0103 de la Traventuria Ltd. (dac\u0103 se alege o vacan\u021b\u0103 mai ieftin\u0103, diferen\u021ba de pre\u021b va fi rambursat\u0103 clientului; dac\u0103 este una mai scump\u0103, diferen\u021ba va trebui pl\u0103tit\u0103 suplimentar de c\u0103tre client); 3) s\u0103 anuleze sau s\u0103 accepte anul\u0103rile efectuate de Traventuria Ltd. (se va ob\u021bine rambursarea integral\u0103). Traventuria Ltd. nu este responsabil\u0103 pentru eventualele cheltuieli incidentale pe care un client le-ar fi putut suporta ca urmare a rezerv\u0103rii, cum ar fi vize, vaccin\u0103ri sau bilete de avion nerambursabile.<br \/>6. For\u021b\u0103 major\u0103<br \/>Traventuria Ltd. nu va fi tras\u0103 la r\u0103spundere \u00een cazuri de \u201efor\u021b\u0103 major\u0103\u201d, definite prin prezenta ca evenimente pe care noi sau subcontractan\u021bii no\u0219tri nu le putem prevedea sau evita, cum ar fi activit\u0103\u021bi teroriste, greve, r\u0103zboi sau amenin\u021bare de r\u0103zboi, revolte, greve civile, dezastre naturale sau nucleare, condi\u021bii meteorologice nefavorabile \u0219i defec\u021biuni tehnice temporare\/\u00eentreruperi de curent (inclusiv oprirea lifturilor ca urmare a acestora), incendii, accidente rutiere, blocaje de trafic, avarii ale vehiculelor etc. Traventuria Ltd. va ac\u021biona \u0219i va face tot ce este posibil, \u00een m\u0103sura posibilit\u0103\u021bilor sale, pentru a minimiza impactul asupra c\u0103l\u0103toriei clientului \u00een astfel de cazuri (ceea ce poate include oferte de activit\u0103\u021bi alternative \u00een loc (de\u0219i acestea pot necesita o plat\u0103 suplimentar\u0103). Reclama\u021biile privind zborurile pierdute, serviciile utilizate doar par\u021bial sau neutilizate ca urmare a unor astfel de circumstan\u021be nu vor fi luate \u00een considerare \u00een astfel de<br \/>cazuri.<\/p><p>7. Gestionarea reclama\u021biilor<br \/>\u00cen cazul \u00een care clien\u021bii no\u0219tri se confrunt\u0103 cu probleme \u00een timpul vacan\u021bei, care nu pot fi rezolvate pe loc de c\u0103tre reprezentantul local al companiei sau de c\u0103tre agen\u021bia partener\u0103 (sau, \u00een lipsa acestora, de c\u0103tre administratorul hotelului, transportatorul sau agentul local), ace\u0219tia trebuie s\u0103 informeze \u00een scris sediul central al Traventuria Ltd. printr-un e-mail trimis la adresa info@traventuria.com. V\u0103 rug\u0103m s\u0103 v\u0103 asigura\u021bi c\u0103 include\u021bi \u00een e-mail detalii complete despre cazul men\u021bionat, astfel \u00eenc\u00e2t s\u0103 putem lua m\u0103surile adecvate pentru a rezolva aceast\u0103 problem\u0103 c\u00e2t mai cur\u00e2nd posibil. Orice reclama\u021bii aduse la cuno\u0219tin\u021ba noastr\u0103 dup\u0103 \u00eencheierea vacan\u021bei vor fi luate \u00een considerare, dar ne pare r\u0103u dinainte c\u0103, \u00een aceast\u0103 etap\u0103 ulterioar\u0103, nu se mai pot depune eforturi care ar fi f\u0103cut vacan\u021ba dumneavoastr\u0103 mai pl\u0103cut\u0103.<\/p><p>8. Acurate\u021bea textelor \u0219i a pre\u021burilor<br \/>Ne str\u0103duim s\u0103 prezent\u0103m informa\u021biile de pe site-urile noastre web \u0219i din bro\u0219uri c\u00e2t mai exact posibil, \u00eens\u0103 pot ap\u0103rea unele erori \u00een momentul public\u0103rii sau pot surveni modific\u0103ri ulterioare. V\u0103 rug\u0103m s\u0103 v\u0103 asigura\u021bi c\u0103 informa\u021biile \u0219i pre\u021bul la momentul rezerv\u0103rii sunt corecte, precum \u0219i informa\u021biile publicate ulterior pe factur\u0103 \u0219i pe voucher(e).<\/p><p>9. Fotografii \u0219i m\u0103rturii<br \/>Imaginile realizate \u00een timpul vacan\u021belor noastre pot fi utilizate de Traventuria Ltd. f\u0103r\u0103 costuri suplimentare \u00een toate mediile de comunicare \u00een scopuri de marketing sau publicitate (de exemplu, site-uri web, bro\u0219uri, prezent\u0103ri de diapozitive, re\u021bele sociale etc.). Feedback-ul scris \u0219i imaginile trimise companiei de c\u0103tre clien\u021bi sunt, de asemenea, supuse acelora\u0219i condi\u021bii \u0219i pot fi utilizate f\u0103r\u0103 permisiunea special\u0103 a autorilor lor.<\/p><p>10. Asigurare de c\u0103l\u0103torie, s\u0103n\u0103tate \u0219i imigrare<br \/>V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi c\u0103 pachetele noastre nu includ \u00een mod implicit nicio asigurare de c\u0103l\u0103torie \u0219i v\u0103 suger\u0103m ca, \u00een momentul rezerv\u0103rii, to\u021bi clien\u021bii s\u0103 ia \u00een considerare achizi\u021bionarea unei poli\u021be la alegere. Clien\u021bii sunt, de asemenea, pe deplin responsabili pentru toate cerin\u021bele privind viza, pa\u0219aportul, imigra\u021bia, carantina, vama, s\u0103n\u0103tatea \u0219i alte cerin\u021be ale \u021b\u0103rilor vizitate sau de tranzit. Fiecare persoan\u0103 trebuie s\u0103 de\u021bin\u0103 un pa\u0219aport valabil. Traventuria Ltd.<br \/>nu este responsabil\u0103 \u00een cazul \u00een care un client nu se asigur\u0103 c\u0103 respect\u0103 aceste cerin\u021be.<\/p><p>11. Renun\u021barea la r\u0103spundere \u0219i asumarea riscului<br \/>Ca o condi\u021bie pentru a vi se permite participarea la activit\u0103\u021bile Traventuria Ltd. \u0219i utilizarea echipamentelor \u0219i vehiculelor acesteia, sunte\u021bi de acord cu urm\u0103toarea renun\u021bare la r\u0103spundere \u0219i exonerare de r\u0103spundere. Termenii condi\u021biilor de mai jos vor servi drept exonerare de orice r\u0103spundere legal\u0103 \u0219i asumare expres\u0103 a riscului pentru dumneavoastr\u0103, mo\u0219tenitorii, cesionarii, administratorii, executorii testamentari \u0219i to\u021bi membrii familiei dumneavoastr\u0103, inclusiv minorii care v\u0103 \u00eenso\u021besc. \u00cen\u021belege\u021bi \u0219i recunoa\u0219te\u021bi c\u0103, \u00een timpul unui tur la care ve\u021bi participa \u00een cadrul aranjamentelor f\u0103cute de Traventuria Ltd. \u0219i de agen\u021bii, angaja\u021bii, asocia\u021bii, companiile afiliate sau subcontractan\u021bii acesteia, exist\u0103 anumite riscuri \u0219i pericole inerente \u0219i dob\u00e2ndite care nu pot fi eliminate. \u00cen\u021belege\u021bi \u0219i v\u0103 asuma\u021bi fiecare risc asociat activit\u0103\u021bilor desf\u0103\u0219urate, oricare dintre acestea put\u00e2nd<br \/>provoca v\u0103t\u0103m\u0103ri corporale sau chiar decesul. \u00cen\u021belege\u021bi c\u0103 aceste riscuri, pericole \u0219i amenin\u021b\u0103ri includ, f\u0103r\u0103 a se limita la:<br \/>\u2013 Deplasarea cu autoturismul, telecabina sau alte mijloace de transport;<br \/>\u2013 Pericolele legate de c\u0103l\u0103torie, drume\u021bii, explorare, schi sau participarea la activit\u0103\u021bi care se desf\u0103\u0219oar\u0103 \u00een zone \u00eendep\u0103rtate sau<br \/>pe teren accidentat \u0219i imprevizibil, unde comunica\u021biile telefonice sau radio pot fi indisponibile;<br \/>\u2013 Riscurile asociate cu \u00eent\u00e2lnirile cu animale s\u0103lbatice \u00een timpul particip\u0103rii la orice activitate \u00een aer liber;<br \/>\u2013 Riscurile asociate cu traversarea drumurilor \u0219i urcarea\/cobor\u00e2rea din vehicule; \u2013 Indisponibilitatea<br \/>asisten\u021bei medicale imediate sau a mijloacelor de evacuare rapid\u0103 \u00een caz de urgen\u021b\u0103;<br \/>\u2013 Riscurile de r\u0103nire, deshidratare sau chiar deces rezultate din participarea dumneavoastr\u0103 la orice activit\u0103\u021bi de aventur\u0103, cum ar fi (dar f\u0103r\u0103 a se limita la) drume\u021bii, schi, mersul cu rachetele de z\u0103pad\u0103, mersul pe marginea st\u00e2ncilor \u0219i urcarea\/cobor\u00e2rea v\u00e2rfurilor montane; \u2013 Defec\u021biuni mecanice sau de construc\u021bie ale vehiculelor \u0219i echipamentelor;<br \/>\u2013 For\u021ba major\u0103, acte de terorism, for\u021be ale naturii \u0219i condi\u021bii meteorologice imprevizibile;<br \/>\u2013 Zone cu condi\u021bii nesigure sau instabile din cauza tulbur\u0103rilor politice sau civile sau a altor circumstan\u021be neprev\u0103zute. Recunoa\u0219te\u021bi c\u0103 acestea sunt doar c\u00e2teva, dar nu toate, dintre riscurile inerente \u0219i dob\u00e2ndite asociate activit\u0103\u021bilor desf\u0103\u0219urate \u00een cadrul unui tur organizat de Traventuria Ltd. Nu este posibil\u0103 \u00eentocmirea unei liste complete a riscurilor inerente \u0219i dob\u00e2ndite.<br \/>Traventuria Ltd. nu sponsorizeaz\u0103 \u0219i nu sus\u021bine aceste activit\u0103\u021bi, iar Traventuria Ltd. nu poate fi tras\u0103 la r\u0103spundere pentru niciun fel de v\u0103t\u0103mare sau \u00eemboln\u0103vire rezultat\u0103 din participarea dumneavoastr\u0103.<\/p><p>Recunoa\u0219te\u021bi c\u0103 ave\u021bi responsabilit\u0103\u021bi \u00een calitate de participant \u0219i v\u0103 asuma\u021bi \u00eentreaga responsabilitate pentru comportamentul \u0219i ac\u021biunile dumneavoastr\u0103 legate de v\u0103t\u0103m\u0103ri corporale, deces \u0219i pierderea bunurilor personale. Sunte\u021bi responsabil pentru orice cheltuieli rezultate din orice risc inerent, indiferent dac\u0103 acesta a fost identificat sau nu, precum \u0219i ca urmare a neglijen\u021bei dumneavoastr\u0103. \u00cen\u021belege\u021bi riscurile, pericolele \u0219i riscurile descrise mai sus.<br \/>\u00cen\u021belege\u021bi c\u0103 activit\u0103\u021bile desf\u0103\u0219urate \u00een cadrul unui tur organizat de Traventuria Ltd. pot necesita o bun\u0103 condi\u021bie fizic\u0103, precum \u0219i nivelul de abilit\u0103\u021bi \u0219i cuno\u0219tin\u021be necesare pentru a participa la aceste activit\u0103\u021bi \u00een condi\u021bii de siguran\u021b\u0103. V\u0103 asuma\u021bi \u00eentreaga responsabilitate pentru alegerea tipului de tur care corespunde nivelului de confort dorit \u0219i<br \/>pentru participarea la activit\u0103\u021bi adecvate nivelului dumneavoastr\u0103 de preg\u0103tire fizic\u0103 \u0219i capacit\u0103\u021bilor dumneavoastr\u0103.<br \/>V\u0103 bucura\u021bi de o stare bun\u0103 de s\u0103n\u0103tate fizic\u0103 \u0219i pute\u021bi participa \u00een siguran\u021b\u0103 la activit\u0103\u021bile de c\u0103l\u0103torie la care<br \/>pute\u021bi lua parte \u00een calitate de pasager al Traventuria Ltd. \u00cen mod implicit, asigurarea personal\u0103 de c\u0103l\u0103torie nu este inclus\u0103 \u00een pre\u021bul turului. Este responsabilitatea dumneavoastr\u0103 s\u0103 v\u0103 asigura\u021bi c\u0103 sunte\u021bi asigurat corespunz\u0103tor pe \u00eentreaga durat\u0103 a turului \u00een ceea ce prive\u0219te \u00eemboln\u0103virea, v\u0103t\u0103marea corporal\u0103, decesul, pierderea bagajelor \u0219i a obiectelor personale, precum \u0219i anularea \u0219i scurtarea c\u0103l\u0103toriei. V\u0103 ve\u021bi asigura c\u0103 asigurarea personal\u0103 de c\u0103l\u0103torie acoper\u0103 toate<br \/>activit\u0103\u021bile la care inten\u021biona\u021bi s\u0103 participa\u021bi. Deoarece este probabil ca, \u00een acest tip de c\u0103l\u0103torii, condi\u021biile meteorologice s\u0103 trebuiasc\u0103 luate \u00een considerare, \u00een cazul \u00een care condi\u021biile sunt de a\u0219a natur\u0103 \u00eenc\u00e2t anumite aranjamente trebuie modificate sau nu pot fi furnizate deloc, nu ave\u021bi dreptul la niciun fel de<br \/>rambursare. Dac\u0103 comportamentul unui participant la drume\u021bie este de natur\u0103 s\u0103 provoace suferin\u021b\u0103 sau v\u0103t\u0103mare lui \u00eensu\u0219i, unui membru al personalului nostru sau altor membri ai echipei, ghidul nostru local\/personalul nostru \u00ee\u0219i rezerv\u0103 dreptul de a-i \u00eentrerupe c\u0103l\u0103toria \u00een orice moment, iar acesta va trebui s\u0103-\u0219i organizeze singur \u00een continuare c\u0103l\u0103toria; nu vom fi responsabili pentru niciun fel de cheltuieli suportate ca urmare a acestui fapt.<br \/>Nu vom lua \u00een considerare nicio reclama\u021bie care decurge din astfel de ac\u021biuni. Participarea dumneavoastr\u0103 la activit\u0103\u021bile Traventuria Ltd. este pur voluntar\u0103. Nimeni nu v\u0103 oblig\u0103 s\u0103<br \/>participa\u021bi, iar dumneavoastr\u0103 alege\u021bi s\u0103 participa\u021bi \u00een ciuda riscurilor. Ve\u021bi lua m\u0103suri de precau\u021bie pentru a v\u0103 asigura siguran\u021ba. Ve\u021bi asuma \u00eentreaga responsabilitate pentru v\u0103t\u0103m\u0103ri corporale, accidente, \u00eemboln\u0103viri sau chiar deces, precum \u0219i pentru deteriorarea sau pierderea bunurilor personale ca urmare a oric\u0103rui incident sau accident care ar putea avea loc. De asemenea, sunte\u021bi de acord s\u0103 desp\u0103gubi\u021bi Traventuria Ltd. \u0219i pe fiecare dintre directorii, func\u021bionarii, agen\u021bii, angaja\u021bii \u0219i voluntarii acesteia \u00eempotriva oric\u0103ror \u0219i tuturor preten\u021biilor, ac\u021biunilor, r\u0103spunderilor, proceselor, \u0219i cheltuieli care sunt legate de, decurg din sau sunt \u00een vreun fel asociate cu participarea dumneavoastr\u0103 la orice activit\u0103\u021bi, inclusiv, dar f\u0103r\u0103 a se limita la, neglijen\u021b\u0103 de orice fel sau natur\u0103, previzibil\u0103 sau imprevizibil\u0103, care decurge direct sau indirect din orice daune, pierderi, v\u0103t\u0103m\u0103ri, paralizie sau deces suferite de dumneavoastr\u0103 sau de bunurile dumneavoastr\u0103, ca urmare a particip\u0103rii dumneavoastr\u0103 la aceste activit\u0103\u021bi sau a utiliz\u0103rii acestor servicii sau echipamente.<\/p><p>12. Politica de confiden\u021bialitate Suntem con\u0219tien\u021bi c\u0103 este posibil s\u0103 ave\u021bi rezerve \u00een ceea ce prive\u0219te furnizarea de informa\u021bii personale c\u0103tre noi. Prezenta politic\u0103 de confiden\u021bialitate explic\u0103, printre altele, ce informa\u021bii colect\u0103m despre dumneavoastr\u0103 pe acest site web \u0219i motivele pentru care facem acest lucru. Scopul nostru principal \u00een colectarea informa\u021biilor personale este de a v\u0103 oferi o experien\u021b\u0103 personalizat\u0103 pe site-ul nostru web \u2013 urm\u0103rind s\u0103 v\u0103 prezent\u0103m informa\u021bii relevante pentru dumneavoastr\u0103. De asemenea, colect\u0103m informa\u021bii \u00een scopuri statistice \u0219i pentru a v\u0103 oferi \u00een viitor produse \u0219i servicii care ar putea<br \/>s\u0103 v\u0103 intereseze.<br \/>Informa\u021biile pe care le colect\u0103m:<br \/>Informa\u021bii din fi\u0219ierele jurnal, inclusiv adresele IP. Pute\u021bi vizita sec\u021biunile publice ale site-ului f\u0103r\u0103 a v\u0103 identifica sau a furniza informa\u021bii personale; &gt; Urm\u0103rirea adreselor IP (adresa de internet a computerului): monitorizarea timpului petrecut de un utilizator pe site \u0219i a paginilor pe care le viziteaz\u0103 \u2013 acest lucru ne ajut\u0103 s\u0103 evalu\u0103m utilizarea diferitelor sec\u021biuni ale site-ului web. De regul\u0103, nu corel\u0103m adresele IP cu nimic care v-ar putea identifica personal, asigur\u00e2ndu-v\u0103 astfel c\u0103 pute\u021bi r\u0103m\u00e2ne anonim. Cu toate acestea, vom \u00eencerca s\u0103 utiliz\u0103m adresele IP pentru a identifica un utilizator atunci c\u00e2nd consider\u0103m c\u0103 este necesar pentru a ne proteja serviciile \u0219i pe ceilal\u021bi utilizatori.<br \/>&gt; Date cu caracter personal:<br \/>Orice date cu caracter personal referitoare la dumneavoastr\u0103, colectate de noi \u00een cadrul procesului de \u00eenregistrare sau \u00een timpul utiliz\u0103rii serviciului, vor fi \u00eenregistrate \u0219i utilizate exclusiv \u00een conformitate cu Politica noastr\u0103 de protec\u021bie a datelor. Site-ul web utilizeaz\u0103 diverse formulare de comand\u0103 \u0219i de \u00eenregistrare pentru a v\u0103 permite s\u0103 solicita\u021bi informa\u021bii, produse \u0219i servicii. Atunci c\u00e2nd v\u0103 \u00eenregistra\u021bi pentru sec\u021biunile securizate ale site-ului nostru web, va trebui s\u0103 ne furniza\u021bi informa\u021bii precum numele, data na\u0219terii, adresa de e-mail \u0219i parola. Orice date cu caracter personal pe care le colect\u0103m \u00een timpul \u00eenregistr\u0103rii au scopul de a ne permite s\u0103 personaliz\u0103m site-ul pentru dumneavoastr\u0103 \u0219i s\u0103 v\u0103 oferim acces la tipurile potrivite de informa\u021bii. Dac\u0103 v\u0103 \u00eenregistra\u021bi, solicita\u021bi informa\u021bii suplimentare sau ne contacta\u021bi, este posibil s\u0103 p\u0103str\u0103m o eviden\u021b\u0103 a respectivei coresponden\u021be \u0219i s\u0103 \u00eencorpor\u0103m informa\u021biile pe care le con\u021bine \u00een baza (bazele) noastr\u0103 (noastre) de date.<\/p><p>&gt; Securitatea pe internet:<br \/>Serverul web care g\u0103zduie\u0219te acest site nu este utilizat pentru stocarea informa\u021biilor cu caracter personal de niciun fel. Orice informa\u021bii personale pe care le furniza\u021bi sunt stocate pe un server de baze de date separat \u0219i securizat. Nu exist\u0103 nicio leg\u0103tur\u0103 direct\u0103 \u00eentre acest server de baze de date \u0219i internet, iar accesul la acesta este strict limitat. Nu urm\u0103rim \u0219i nu \u00eenregistr\u0103m \u00een mod direct modul \u00een care utiliza\u021bi acest site web. Este posibil ca aceast\u0103 politic\u0103 de confiden\u021bialitate s\u0103 nu se aplice \u00een cazul dumneavoastr\u0103 dac\u0103 consider\u0103m c\u0103 utiliza\u021bi site-ul web \u00een mod abuziv sau dac\u0103 suntem obliga\u021bi s\u0103 divulg\u0103m informa\u021bii la cererea unei instan\u021be judec\u0103tore\u0219ti sau a unui alt organism competent.<\/p><blockquote><p>Site-uri ale ter\u021bilor:<br \/>V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi c\u0103 unele dintre site-urile web c\u0103tre care oferim linkuri pot colecta informa\u021bii de identificare personal\u0103 despre dumneavoastr\u0103. Nu control\u0103m aceste site-uri \u0219i nu suntem responsabili pentru con\u021binutul sau practicile site-urilor web ale ter\u021bilor. Prezenta politic\u0103 de confiden\u021bialitate nu se aplic\u0103 acestor site-uri.<\/p><\/blockquote><p>13. RGPD<br \/>Responsabilitatea privind datele cu caracter personal: Traventuria Ltd. este responsabil\u0103 pentru datele cu caracter personal. Protec\u021bia datelor dumneavoastr\u0103 cu caracter personal este important\u0103 pentru noi. Aceast\u0103 protec\u021bie este reglementat\u0103 \u0219i de Legea privind datele cu caracter personal, care a fost \u00eenlocuit\u0103 de Regulamentul general privind protec\u021bia datelor (RGPD) la 25 mai 2018. Mai jos pute\u021bi citi despre modul \u00een care gestion\u0103m datele dumneavoastr\u0103 cu caracter personal \u0219i despre drepturile de care beneficia\u021bi.<\/p><p>Ce date cu caracter personal sunt colectate?<br \/>Datele cu caracter personal care vor fi prelucrate includ, f\u0103r\u0103 a se limita la acestea, numele, data na\u0219terii, adresa, adresa de e-mail \u0219i num\u0103rul de telefon. De asemenea, putem prelucra solicit\u0103rile dvs. privind o diet\u0103 special\u0103 sau informa\u021bii speciale referitoare la starea dvs. de s\u0103n\u0103tate \u00eenainte de c\u0103l\u0103torie, pentru a putea onora solicitarea de c\u0103l\u0103torie. Datele cu caracter personal vor fi furnizate de dvs. \u00een leg\u0103tur\u0103 cu rezervarea unei c\u0103l\u0103torii, solicitarea unei bro\u0219uri sau a unui buletin informativ, prin telefon, prin intermediul agen\u021bilor no\u0219tri sau prin vizita la sediul nostru.<\/p><p>Scopul prelucr\u0103rii datelor cu caracter personal<br \/>Datele dumneavoastr\u0103 cu caracter personal vor fi prelucrate pentru a ne \u00eendeplini angajamentele legate de c\u0103l\u0103toriile comandate \u0219i de produsele suplimentare, precum \u0219i pentru a v\u0103 \u021bine la curent cu ofertele actuale de c\u0103l\u0103torie \u0219i alte informa\u021bii similare. Prelucrarea datelor dumneavoastr\u0103 cu caracter personal poate avea loc, de asemenea, pentru a \u00eendeplini obliga\u021biile prev\u0103zute de legi \u0219i reglement\u0103ri \u0219i pentru a gestiona problemele \u0219i reclama\u021biile. Pe l\u00e2ng\u0103 scopurile men\u021bionate mai sus, sunte\u021bi de acord ca datele dumneavoastr\u0103 cu caracter personal s\u0103 fie utilizate \u00een scopurile de mai jos \u0219i s\u0103 ne sprijine \u00een analiza pie\u021bei \u0219i a clien\u021bilor, \u00een gestionarea riscurilor \u0219i \u00een realizarea de statistici, pentru a v\u0103 oferi o ofert\u0103 de c\u0103l\u0103torie mai bun\u0103 \u0219i un serviciu de calitate superioar\u0103. De asemenea, putem utiliza datele dumneavoastr\u0103 cu caracter personal pentru a v\u0103 prezenta diverse oferte de servicii \u0219i\/sau produse din partea noastr\u0103, cu excep\u021bia cazului \u00een care v-a\u021bi opus primirii comunic\u0103rilor de marketing direct. V\u0103 pute\u021bi dezabona \u00een orice moment, de exemplu, prin intermediul unui link din buletinul informativ. Prin furnizarea de informa\u021bii privind starea dumneavoastr\u0103 de s\u0103n\u0103tate, sunte\u021bi de acord ca noi s\u0103 prelucr\u0103m aceste<br \/>date cu caracter personal pentru a v\u0103 furniza c\u0103l\u0103toria, alte servicii \u0219i\/sau produse pe care le-a\u021bi<br \/>comandat. Datele privind starea de s\u0103n\u0103tate nu sunt utilizate niciodat\u0103 \u00een scopuri statistice, de cercetare de pia\u021b\u0103 sau de marketing.<br \/>Stocarea datelor cu caracter personal. Stoc\u0103m datele cu caracter personal dac\u0103 acest lucru este necesar pentru \u00eendeplinirea obiectivelor men\u021bionate mai sus. \u00cen mod normal, stoc\u0103m datele dumneavoastr\u0103 cu caracter personal timp de 2 ani de la ultima dumneavoastr\u0103 c\u0103l\u0103torie sau de la ultima dumneavoastr\u0103 contactare a noastr\u0103. Atunci c\u00e2nd v-a\u021bi<br \/>abonat la buletinul nostru informativ, v\u0103 p\u0103str\u0103m datele de contact p\u00e2n\u0103 la o notificare ulterioar\u0103. V\u0103 pute\u021bi dezabona \u00een orice moment, fie printr-un link din buletinul informativ, fie contact\u00e2ndu-ne la adresa de mai sus, iar toate datele dumneavoastr\u0103 vor fi \u0219terse. \u00cen anumite cazuri, este posibil s\u0103 fie necesar s\u0103 stoc\u0103m datele pentru perioade mai lungi, atunci c\u00e2nd acest lucru este impus de lege (de exemplu, legisla\u021bia contabil\u0103) sau, de exemplu, \u00een cazul reclama\u021biilor. Cine poate prelucra datele cu caracter personal? Datele dumneavoastr\u0103 cu caracter personal sunt prelucrate de personalul nostru \u0219i de colaboratorii no\u0219tri pentru servicii de sistem \u0219i administrative, cu care avem \u00eencheiate contracte privind protec\u021bia datelor cu caracter personal \u0219i acorduri de prelucrare a datelor cu caracter personal. Datele dumneavoastr\u0103 cu caracter personal pot fi prelucrate, de asemenea, \u00een cadrul industriei turismului, cum ar fi companiile aeriene, companiile de transport cu autobuzul, hotelurile \u0219i partenerii locali de la destina\u021bia de c\u0103l\u0103torie. \u00cen orice astfel de situa\u021bie, sunt furnizate numai informa\u021biile necesare. Prelucrarea datelor cu caracter personal \u00een \u021b\u0103ri din afara UE \u0219i a SEE \u00cen func\u021bie de loca\u021bia destina\u021biei dumneavoastr\u0103 \u0219i de partenerii pe care \u00eei utiliza\u021bi, datele dumneavoastr\u0103 cu caracter personal pot fi prelucrate \u00een afara UE \u0219i a SEE. De\u0219i destina\u021bia unei c\u0103l\u0103torii se afl\u0103 \u00een UE\/SEE, de exemplu, companiile de transport \u0219i hotelurile pot avea sediul \u00een afara UE\/SEE. Partenerilor li se furnizeaz\u0103 numai informa\u021biile necesare pentru desf\u0103\u0219urarea c\u0103l\u0103toriei \u0219i a altor servicii. Prin transmiterea datelor dumneavoastr\u0103 personale c\u0103tre noi, sunte\u021bi de acord ca noi s\u0103 prelucr\u0103m datele personale \u00een afara UE \u0219i a SEE \u0219i sunte\u021bi con\u0219tient c\u0103 nivelul de protec\u021bie a datelor cu caracter personal poate fi mai sc\u0103zut dec\u00e2t \u00een UE \u0219i SEE. Ave\u021bi dreptul, \u00een orice moment, s\u0103 v\u0103 retrage\u021bi consim\u021b\u0103m\u00e2ntul privind prelucrarea informa\u021biilor pe care ni le-a\u021bi furnizat. Aceasta \u00eenseamn\u0103 c\u0103 pute\u021bi solicita, de asemenea, rectificarea sau \u0219tergerea datelor dumneavoastr\u0103 personale. O astfel de solicitare se adreseaz\u0103 \u00een scris c\u0103tre noi. Datele dumneavoastr\u0103 vor fi apoi corectate sau \u0219terse \u00een termen de o lun\u0103.<br \/>Dori\u021bi s\u0103 afla\u021bi mai multe despre Regulamentul privind protec\u021bia datelor (GDPR)? Mai multe informa\u021bii despre Regulamentul general privind protec\u021bia datelor (GDPR) sunt disponibile pe site-ul web al Autorit\u0103\u021bii de Protec\u021bie a Datelor, https:\/\/en.wikipedia.org\/wiki\/General_Data_Protection_Regulation.<\/p><p>Traventuria Ltd. este un operator de turism bulgar autorizat \u0219i garantat integral (num\u0103r de licen\u021b\u0103: PK-01-6434)<br \/>Adres\u0103: Str. Gorski Patnik nr. 54, 1421 Sofia, Bulgaria<br \/>E-mail: info@traventuria.com<br \/>Telefon: +359 24930191<\/p><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e2e440 elementor-widget elementor-widget-spacer\" data-id=\"5e2e440\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SIGURAN\u021a\u0102 LA REZEVRARE Book now with up to 35% discount! First Day of Skiing * Last Day of Skiing * * Dates of skiing are usually different than arrival and departure dates. SIGURAN\u021a\u0102 LA REZEVRARE Prin rezervarea unei excursii, a &hellip; <a href=\"https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SIGURAN\u021a\u0102 LA REZEVRARE<\/title>\n<meta name=\"description\" content=\"Rezerva\u021bi-v\u0103 pachetul de schi \u00een Borovets cu \u00eencredere. Condi\u021biile noastre de rezervare garanteaz\u0103 anularea u\u0219oar\u0103!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SIGURAN\u021a\u0102 LA REZEVRARE\" \/>\n<meta property=\"og:description\" content=\"Rezerva\u021bi-v\u0103 pachetul de schi \u00een Borovets cu \u00eencredere. Condi\u021biile noastre de rezervare garanteaz\u0103 anularea u\u0219oar\u0103!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/\" \/>\n<meta property=\"og:site_name\" content=\"Borovets Ski Shop\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SkiBorovets.bg\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-26T13:02:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/skishopborovets.com\/wp-content\/uploads\/2020\/08\/Ski-Board-Traventuria-12162019_135927-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Timp estimat pentru citire\" \/>\n\t<meta name=\"twitter:data1\" content=\"24 de minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/\",\"url\":\"https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/\",\"name\":\"SIGURAN\u021a\u0102 LA REZEVRARE\",\"isPartOf\":{\"@id\":\"https:\/\/skishopborovets.com\/#website\"},\"datePublished\":\"2021-02-23T07:26:10+00:00\",\"dateModified\":\"2026-10-26T13:02:46+00:00\",\"description\":\"Rezerva\u021bi-v\u0103 pachetul de schi \u00een Borovets cu \u00eencredere. Condi\u021biile noastre de rezervare garanteaz\u0103 anularea u\u0219oar\u0103!\",\"breadcrumb\":{\"@id\":\"https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/#breadcrumb\"},\"inLanguage\":\"ro-RO\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/skishopborovets.com\/ro\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SIGURAN\u021a\u0102 LA REZEVRARE\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/skishopborovets.com\/#website\",\"url\":\"https:\/\/skishopborovets.com\/\",\"name\":\"Ski Shop Borovets I Traventuria Park\",\"description\":\"Ski and Board Equipment Rent in Borovets\",\"publisher\":{\"@id\":\"https:\/\/skishopborovets.com\/#organization\"},\"alternateName\":\"Ski Shop in Borovets Traventuria\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/skishopborovets.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"ro-RO\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/skishopborovets.com\/#organization\",\"name\":\"Traventuria Park I Ski & Board in Borovets\",\"url\":\"https:\/\/skishopborovets.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ro-RO\",\"@id\":\"https:\/\/skishopborovets.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/skishopborovets.com\/wp-content\/uploads\/2021\/02\/borovets-ski-shop-icon-512.png\",\"contentUrl\":\"https:\/\/skishopborovets.com\/wp-content\/uploads\/2021\/02\/borovets-ski-shop-icon-512.png\",\"width\":512,\"height\":512,\"caption\":\"Traventuria Park I Ski & Board in Borovets\"},\"image\":{\"@id\":\"https:\/\/skishopborovets.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/SkiBorovets.bg\",\"https:\/\/www.instagram.com\/traventuria_ski_borovets\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"SIGURAN\u021a\u0102 LA REZEVRARE","description":"Rezerva\u021bi-v\u0103 pachetul de schi \u00een Borovets cu \u00eencredere. Condi\u021biile noastre de rezervare garanteaz\u0103 anularea u\u0219oar\u0103!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/","og_locale":"ro_RO","og_type":"article","og_title":"SIGURAN\u021a\u0102 LA REZEVRARE","og_description":"Rezerva\u021bi-v\u0103 pachetul de schi \u00een Borovets cu \u00eencredere. Condi\u021biile noastre de rezervare garanteaz\u0103 anularea u\u0219oar\u0103!","og_url":"https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/","og_site_name":"Borovets Ski Shop","article_publisher":"https:\/\/www.facebook.com\/SkiBorovets.bg","article_modified_time":"2026-10-26T13:02:46+00:00","og_image":[{"width":2560,"height":1440,"url":"https:\/\/skishopborovets.com\/wp-content\/uploads\/2020\/08\/Ski-Board-Traventuria-12162019_135927-scaled.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Timp estimat pentru citire":"24 de minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/","url":"https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/","name":"SIGURAN\u021a\u0102 LA REZEVRARE","isPartOf":{"@id":"https:\/\/skishopborovets.com\/#website"},"datePublished":"2021-02-23T07:26:10+00:00","dateModified":"2026-10-26T13:02:46+00:00","description":"Rezerva\u021bi-v\u0103 pachetul de schi \u00een Borovets cu \u00eencredere. Condi\u021biile noastre de rezervare garanteaz\u0103 anularea u\u0219oar\u0103!","breadcrumb":{"@id":"https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/#breadcrumb"},"inLanguage":"ro-RO","potentialAction":[{"@type":"ReadAction","target":["https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/skishopborovets.com\/ro\/conditii-de-rezervare\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/skishopborovets.com\/ro\/"},{"@type":"ListItem","position":2,"name":"SIGURAN\u021a\u0102 LA REZEVRARE"}]},{"@type":"WebSite","@id":"https:\/\/skishopborovets.com\/#website","url":"https:\/\/skishopborovets.com\/","name":"Ski Shop Borovets I Traventuria Park","description":"Ski and Board Equipment Rent in Borovets","publisher":{"@id":"https:\/\/skishopborovets.com\/#organization"},"alternateName":"Ski Shop in Borovets Traventuria","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/skishopborovets.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"ro-RO"},{"@type":"Organization","@id":"https:\/\/skishopborovets.com\/#organization","name":"Traventuria Park I Ski & Board in Borovets","url":"https:\/\/skishopborovets.com\/","logo":{"@type":"ImageObject","inLanguage":"ro-RO","@id":"https:\/\/skishopborovets.com\/#\/schema\/logo\/image\/","url":"https:\/\/skishopborovets.com\/wp-content\/uploads\/2021\/02\/borovets-ski-shop-icon-512.png","contentUrl":"https:\/\/skishopborovets.com\/wp-content\/uploads\/2021\/02\/borovets-ski-shop-icon-512.png","width":512,"height":512,"caption":"Traventuria Park I Ski & Board in Borovets"},"image":{"@id":"https:\/\/skishopborovets.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/SkiBorovets.bg","https:\/\/www.instagram.com\/traventuria_ski_borovets\/"]}]}},"_links":{"self":[{"href":"https:\/\/skishopborovets.com\/ro\/wp-json\/wp\/v2\/pages\/3848"}],"collection":[{"href":"https:\/\/skishopborovets.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/skishopborovets.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/skishopborovets.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/skishopborovets.com\/ro\/wp-json\/wp\/v2\/comments?post=3848"}],"version-history":[{"count":11,"href":"https:\/\/skishopborovets.com\/ro\/wp-json\/wp\/v2\/pages\/3848\/revisions"}],"predecessor-version":[{"id":9380,"href":"https:\/\/skishopborovets.com\/ro\/wp-json\/wp\/v2\/pages\/3848\/revisions\/9380"}],"wp:attachment":[{"href":"https:\/\/skishopborovets.com\/ro\/wp-json\/wp\/v2\/media?parent=3848"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}